Information We Collect

When you reach out about corporate floral arrangements or gift services, we gather information you voluntarily share. This includes your name, business name, email, phone number, delivery addresses, and specific floral requirements. We also collect payment details when you place orders, though payments are handled securely by our payment partners.

For our corporate clients, we might gather extra business details like company registration, preferred delivery times, and budget needs to tailor our service to your business.

Our website automatically gathers certain technical data when you browse. This includes your IP address, browser type, device information, and navigation path. We use this data to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

LakeShoreCraft respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and administrative safeguards to guard it. This involves safe data storage, encrypted communications, and restricted access to personal information inside our organization.

Although we employ strong security measures, no online transmission method is ever 100% secure. We continuously update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, rectify, erase, or limit how we use your personal information.

To exercise these rights, contact us using the information at the end of this policy. We will reply within a reasonable timeframe as mandated by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary depending on the type of data and its purpose.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and to help us understand how visitors interact with our pages. Cookies store your preferences and allow us to evaluate site performance.

You can adjust cookie preferences in your browser settings. Note that turning off certain cookies may impact how the site works. For more details about our cookie practices, see our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only LakeShoreCraft and this site. We are not liable for the privacy practices of external sites.

We also advise reviewing the privacy policies of any third-party sites you access via links on our site.

Privacy Policy Updates

We may revise this privacy policy from time to time to reflect updates to our practices, offerings, or legal obligations. When major changes occur, we will adjust the "Last Updated" timestamp at the top of this policy.

We invite you to occasionally review this policy to stay informed about how we safeguard your privacy.

Privacy Inquiries

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.